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Home > Information > Cooperation

Cooperation

1.  Purposes of Collection and Use of Personal Information : To provide guest checkout service
2.  Types of Personal Information Collected : Name, address, phone number, E-mail address, and guest checkout password 
3.  Duration of Retention and Use of Personal InformationAs a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay.
 
However, it shall be retained for a specified period of time due to the reasons mentioned below. 
A.  Duration of Retention and Use of Personal Information.
o Retention pursuant to prevention of illegal transaction and internal shopping mall: 2 years
o Retention pursuant to applicable lawso Records on contracts or withdrawal of offers and the like:
o Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.
- Retention Period : 5 years
 
o Recordson payment settlement and supply of goods etc.
- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.
- Retention Period : 5 years
 
o Records on processing of customer disputes and complaints
- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.
- Retention Period : 3 years
 
o Log records
- Reasons of retention: Communication Privacy Act.
- Retention Period : 3 months
If you do not agree to these terms, you may not access or use the guest checkout service.

Actions Taken:

We have updated our Privacy Policy to clearly and accurately explain how users can submit a data deletion request.

The updated Privacy Policy now includes:

A dedicated "Data Deletion Request" section
Step-by-step instructions on how users can request deletion of their personal data
The email address / contact method users can use to submit their request: [your contact email, e.g., privacy@tktravelkorea.com]
A commitment that requests will be processed within 30 days
Confirmation that users will receive a response upon completion of the deletion
The updated Privacy Policy is now published at: [your privacy policy URL]

We kindly request that Meta review our updated Privacy Policy and reconsider the current restrictions placed on our app. We are committed to full compliance with Meta's Platform Terms and policies going forward.
Please do not hesitate to contact us if further clarification or additional updates are required.
Thank you for your understanding and continued support.
Best regards, [Your Full Name] [Your Title / Role] TKTravelkorea / 韓國旅行 TK Travel Korea [Your Email Address] [Your Phone Number]

Data Deletion Request
How to Request Deletion of Your Data:

Users have the right to request the deletion of their personal data collected through TKTravelkorea. To submit a data deletion request, please follow these steps:

Option 1 – Via Email: Send an email to [privacy@yourdomain.com] with the subject line: "Data Deletion Request" Please include your registered name and email address so we can identify your account.

Option 2 – Via In-App Request: (if applicable) Go to Settings → Privacy → Delete My Data within the app.

Option 3 – Via Facebook Login Data Deletion: If you logged in using Facebook, you may also submit a deletion request directly through: ???? Facebook Apps & Websites Settings

Processing Time: We will process your request within 30 days and send a confirmation to your registered email address once the deletion is complete.

Please Note: Some data may be retained for legal or regulatory purposes even after a deletion request.
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