Cancellation policy
· Change and cancellation policy after booking is completed (personal and other factors)
· 100% refund for reservations cancelled 14 days before check-in (inclusive).
· 50% refund for reservations cancelled 7 to 13 days check-in (inclusive).
· No refund will be given for cancellations made 1 to 6 days before check-in.
· No changes can be made within 24 hours of check-in.
· For credit card payment, if you want to cancel the transaction after payment is completed, a 5% handling fee will be charged.
· Cancel or change your reservation, please contact our customer service staff during working hours.
· Cancellation or change requests made after 18:00 on weekdays, weekends, or holidays will be processed on the next business day.