Precautions
·Before purchasing this product, please check the availability of the date and time.
·Smoking is prohibited in Gangneung Hanok Village.Cooking and open fire are prohibited in the room.In case
of violation of regulations, check-out may be required.
·Standard rooms have multiple room types and will be randomly assigned.
·Check-in time: 15:00 / Check-out time: 11:00
·Advance reservation is required for multi-purpose buildings, traditional cultural experience buildings, and communal kitchens.
·Bookers and users of facilities need to be the same person and must bring identification documents to verify their
identity.Admission is not possible unless you make an appointment or refuse to show your identity card/passport.
·Children under 37 months can use it free of charge, but it is included in the number of people, and bedding is not
provided at an additional cost.
·Any reasonable reason such as performance delay or store cancellation, bad weather or similar disaster
that causes guests to fail to enter, the final decision will be made according to the ticket responsible company arrangement.
·The images and information listed are provided by the supplier and are for reference only.
·This travel agency is only responsible for booking on behalf of the customer. If the customer is not satisfied with the
facilities and services of the venue after arrival, the travel agency will not be responsible.sible.
Cancellation policy
· Change and cancellation policy after booking is completed (other personal factors)
· If you cancel your reservation 6 days (inclusive) before the trip departure, you will get a 100% refund.
· If you cancel the reservation 5 days (inclusive) before the trip departure, 50% refund will be given.
· If you cancel the reservation 4 days (inclusive) before the trip departure, 30% refund will be given.
· If you cancel your reservation . days (inclusive) before the trip departure, no refund will be given.
· No changes can be made within 24 hours of departure
· If you wish to cancel a transaction after completing the credit card payment, a 5% processing fee will be charged.
· If you need to cancel or change the appointment content, please contact the customer service staff during working hours.
· When canceling or changing an application after 18:00 on weekdays or on weekends/public holidays,
It will be processed sequentially on the next working day.