・Any reason due to force majeure, such as performance delays or store cancellations, bad weather or similar disasters, etc., causes guests to fail to enter the venue, and the final decision will be made by the ticket responsible company.
・The listed pictures and their information are provided by the supplier and are for reference only.
・Confirmation letter/QR (print version) must be presented before admission; if you do not have a paper confirmation letter, We will not be able to arrange entry, and the company will not be responsible.
・The travel agency is only responsible for booking tickets. If the service is not satisfied, the travel agency is not responsible.

​​​​​・Any reason due to force majeure, such as performance delays or store cancellations, bad weather or similar disasters, for any reasonable reason beyond its control, which results in the failure of guests to enter the venue,  The final decision will be arranged by the ticket responsible company.
・The listed pictures and their information are provided by the supplier and are for reference only.
・Confirmation letter/QR (print version) must be presented before entering the venue; if you do not bring a paper confirmation letter, you will not be able to arrange entry, and the company will not be responsible.
・The travel agency is only responsible for booking tickets. If the customer is not satisfied with the venue facilities and services after arrival, the travel agency will not be responsible.

1. After the reservation is confirmed, it cannot be cancelled, unsubscribed, and the fee cannot be refunded.
2. Change policy after booking
・Contact the staff at least 5 working days before the date of use to change (special tickets. Subject to the regulations of the performance organizer)
・Each ticket can only be changed once free of charge, if you want to change it again, it will be regarded as a re-booking.
・The change is to calculate the ticket price after canceling the ticket and re-booking the ticket, and the fee will also be calculated according to the updated date.
・The content of the change is based on the ticket situation at the time. For example, there is no designated ticket during the changed time period, or it cannot be changed.

**TK TRAVEL Office Hours: Monday to Friday, Korea Time 09:00~18:00 , Closed on Korean Public Holidays**