· When collecting your tickets, please be sure to provide your booking confirmation and passport (or Alien Registration Card). Booking confirmation emails are invalid.
※ When making a reservation, please fill in your English name (the same as your passport name), and nationality (matching your passport).
· Please arrive at the meeting point 10 minutes early. Latecomers will not be waited for!
· Traffic conditions are unpredictable; the actual itinerary may be adjusted according to traffic conditions on the day.
· Your vehicle license plate number and guide's contact information will be sent via email or SNS before departure.
· Tickets are limited and available on a first-come, first-served basis.
· All tickets are non-refundable.
· Our company is only responsible for booking tickets. We are not responsible for any dissatisfaction with the venue facilities or services upon arrival.
· All ages are welcome. Children under 36 months must be accompanied by a guardian (no separate seat will be provided).
· Please bring your passport or other identification document.
· In the event of any unforeseen circumstances, such as performance delays, shop cancellations, inclement weather, or similar disasters, resulting in the inability to enter, the final decision rests with the ticketing company.
· All tickets are non-refundable.
· Lost or damaged tickets will not be reissued.
· Our company is only responsible for booking tickets. We are not responsible for any dissatisfaction with the venue facilities or services upon arrival.